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Delivery Policy

SHIPPING DISPATCH & PROCESSING

We process and despatch orders Monday through Thursday, in the order in which they are received.

Our orders are usually despatched within 24-48 hours, and delivered on business days (Monday through Friday, excluding public holidays) by various deliveries partners through DHL.

From the time you place your order online, most orders will be delivered within 10-21 business days, depending on the delivery location and COVID restrictions.  High volume production periods may delay delivery of your order.

Upon despatching your order, we will provide you with all the details you need to track your order.

ORDER TRACKING

If you have an account with us, you can log into your account and track your order. If you don't have an account or checked out as a guest, the Consignment ID number can track your order via the DHL website.